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Retailer Compliance 

 

The products of Reynolds American Inc.’s operating companies (collectively referred to as Reynolds) are sold primarily through convenience retail outlets, of which nearly 183,000 outlets are on our contract. In the Retail Marketing Plan Contract (RMPC), contractual agreements with retailers, which cover 94% of the companies’ volume, retailers are required to implement and monitor age restrictions on the sale of tobacco and nicotine products by conducting age verification at point-of-sale to verify that sales occur only to those of legal age.  
 

Adults only is not just a requirement, it's the right thing to do.

Responsible Vapor Retailer Program

The Responsible Vapor Retailer program is a retailer compliance initiative designed to support the growth of vapor products while strengthening safeguards intended to prevent underage access. The program’s objective is to align participating retailers with enhanced standards for compliance, age verification, and responsible product sales.

We Card

We Card  

Reynolds has supported the industry program We Card since its inception in 1995, and contractually require our retailers to commit to participating in the program. The 
We Card Program, Inc. is a national non-profit organization serving the nation’s retailers of tobacco and other age-restricted products. Individual retail establishments, as 
well as large retail chains, utilize We Card’s educational and training services to comply with federal and state laws while working to prevent underage tobacco and age-restricted product sales. 

 

 

 

 

To learn more about this initiative visit:
https://www.wecard.org/

 

TruAge

TruAge™ 

In February 2022, we announced our partnership with the National Association of Convenience Stores (NACS) and Conexxus to serve as a sponsor of TruAge™, a new digital solution to help make the process of verifying an adult tobacco consumer’s age more secure and reliable. This program is free to retailers and consumers to help retailers comply with Reynolds’ age-verification requirements to restrict underage access to tobacco and nicotine products at point-of-sale. Our investment with TruAge™ helps further our commitment to keeping underage tobacco and nicotine product prevention at the forefront of our efforts and to continue operating responsibly.
 

 

To learn more about this initiative visit:
https://www.mytruage.org/

 

 

99%+

Contracted retailer “no violation” rate of restrictions prohibiting the sale of our tobacco products to minors.

 

Growing Responsibly

Reynolds American Submits Comment on FDA Draft Guidance for Flavored ENDS
May 14, 2026 4 min read

Reynolds American Submits Comment on FDA Draft Guidance for Flavored ENDS

In response to FDA’s open public comment period in March of 2026 regarding Draft Guidance on Applications for Flavored E-Cigarettes, Reynolds American submitted the following comment:   Re: Docket No. FDA-2026-D-1817 (91 Fed. Reg. 11980, Mar. 11, 2026) – “Flavored Electronic Nicotine Delivery Systems (ENDS) Premarket Applications—Considerations Related to Youth Risk”   RAI Services Company … Continued

Growing Tomorrow: Reynolds American Commits to Invest $3.2 Billion by 2030 to Grow U.S. Manufacturing and Innovation
March 5, 2026 4 min read

Growing Tomorrow: Reynolds American Commits to Invest $3.2 Billion by 2030 to Grow U.S. Manufacturing and Innovation

Investment supports more than 2,000 U.S. jobs while expanding manufacturing capacity and fueling innovation across a multicategory portfolio   WINSTON-SALEM, N.C., (March 5, 2026) — The Reynolds American companies (Reynolds American) announced a forward-looking commitment to invest more than $3.2 billion across its U.S. operations by 2030, reinforcing its long-term focus on value creation and … Continued

Reynolds Partners with Custom Content from WSJ to Spotlight Innovation and Sustainability
November 11, 2025 1 min read

Reynolds Partners with Custom Content from WSJ to Spotlight Innovation and Sustainability

The Reynolds American organization (Reynolds) has partnered with Custom Content from WSJ to spotlight the company’s forward-thinking approach to manufacturing and sustainability. The piece outlines Reynolds’ strategic direction and showcases how the company is embracing innovation while staying grounded in its core values.   The article explores how Reynolds is navigating a rapidly evolving industry … Continued