Responsible Marketing

Our products are responsibly marketed to adult tobacco and nicotine consumers through tailored advertisements that only use models who are aged 35 and older.

Reynolds American Inc. and its operating companies (Reynolds) use multiple third-party data sources and technologies in our effort to prevent underage access to tobacco, vapor and nicotine products and ensure our marketing programs are oriented towards adult tobacco and nicotine consumers only. We do not want tobacco and nicotine products in the hands of underage individuals. Period.

In addition to adhering to applicable laws and regulations, our operating companies and employees must also adhere to Marketing Guidelines.

All marketing communications must adhere to the following core principles:

We comply with Reynolds Marketing Guidelines and the global BAT Group’s Responsible Marketing Framework.

All marketing communications must be truthful and non-misleading.

We do not make health claims regarding any of our products, unless and until specifically authorized by the FDA.

We do not market “up the risk continuum.”

Use of our products is a matter of adult choice; we do not encourage non-consumers to initiate use of our products nor discourage consumers from ceasing use of our products.

More specifically, actions our organization continues to take includes:

Restricting advertising in measured media to those in which, among other things, the audience is at least 85% age 21+ (as measured by independent third parties such as GfK MRI, Nielsen, Arbitron, Google Analytics, comScore, etc.).

Prohibiting the use of celebrities/other persons judged to have special appeal to youth in our advertising.

Partnering to sponsor digital solution TruAge™ to help make the process of verifying an adult tobacco consumer’s age more secure and reliable.

Founding and remaining an active supporter of the We Card program since 1995, which offers retailers materials and training to help them stop the sale of tobacco and nicotine products to youth.

Prohibiting content judged to depict underage activities or suggesting that use of our products is essential to social prominence, distinction, success, or sexual attraction.

Prohibiting use of social media influencers and carefully managing followers and messages on our owned social media channels.

Growing Responsibly

March 5, 2026 4 min read

Growing Tomorrow: Reynolds American Commits to Invest $3.2 Billion by 2030 to Grow U.S. Manufacturing and Innovation

Investment supports more than 2,000 U.S. jobs while expanding manufacturing capacity and fueling innovation across a multicategory portfolio WINSTON-SALEM, N.C., (March 5, 2026) — The Reynolds American companies (Reynolds American) announced a forward-looking commitment to invest more than $3.2 billion across its U.S. operations by 2030, reinforcing its long-term focus on value creation and … Continued

November 11, 2025 1 min read

Reynolds Partners with Custom Content from WSJ to Spotlight Innovation and Sustainability

The Reynolds American organization (Reynolds) has partnered with Custom Content from WSJ to spotlight the company’s forward-thinking approach to manufacturing and sustainability. The piece outlines Reynolds’ strategic direction and showcases how the company is embracing innovation while staying grounded in its core values. The article explores how Reynolds is navigating a rapidly evolving industry … Continued

October 7, 2025 2 min read

Podcast: Collaborative Efforts Drive Decrease in Underage Tobacco Use

Reynolds and TruAge spotlight industry innovation in underage access prevention. In a recent episode of CSP’s At Your Convenience podcast, Kara Calderon, Head of Underage Access Prevention at Reynolds, and Stephanie Sikorski, CEO of TruAge, spoke about the collaborative efforts to prevent underage access to tobacco and nicotine products. The conversation highlighted … Continued

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