A major goal of this site is to provide tools and information that will help all employees better understand our Company's Code of Conduct and related guidelines and policies. Equally important, the site is designed to emphasize the responsibility each of us has to abide by this Code – doing the right thing is essential to the well-being of all of our companies.
I urge you to take the time to navigate around this site to become familiar with what is offered. In addition to the Code of Conduct, this site includes ethics and compliance related articles, links to related policies, as well as information regarding EthicsLine – your resource to report violations of the Code of Conduct with the option to remain anonymous.
This website is also where all employees can access required ethics and compliance training modules, and the annual certification of compliance with the Code. You will receive instructions at the appropriate time during the year that will alert you to the designated timeframe for you to fulfill these requirements.
Reynolds American and its subsidiaries have been and will continue to be committed to conducting our business in an ethical, lawful and responsible manner. I know you share this commitment as well and I encourage you to visit this website often.
Debra A. Crew
President and CEO
Annual Ethics and Compliance Hotlines Summary
2016 Ethics and Compliance Hotlines Summary
Employees of RAI and its subsidiaries have several avenues for reporting any known or suspected violations of our Code of Conduct, the policies of RAI and its subsidiaries, or the law. The EthicsLine hotline is available 24 hours a day, 7 days a week, to report concerns or complaints regarding known or suspected violations and can be made anonymously. In addition, the Human Resources department maintains an Employment Practices hotline, which is available to report and handle employment-related questions and concerns.
In 2016, a total of 157 ethics and/or human resources reports and inquiries were received and investigated. Of the 157 reports, 68 came through our EthicsLine hotline, 87 came through the Employment Practices hotline and/or human resources departments and two were reported directly to RAI executives. 34% of the reports were made anonymously. Approximately 46% of the allegations were substantiated and 85% of those substantiated resulted in disciplinary action, up to and including termination (56% resulted in termination). None of the substantiated allegations involved matters or amounts considered material to RAI and its subsidiaries.